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Have questions? Get answers to the most commonly asked vape questions.

  • What is an e-cigarette?

    An e-cigarette is an electronic tobacco smoking substitute that creates a vapour mist to replicate the experience of smoking a cigarette. There are many types available for those who are first starting out, those on a budget, or those looking to spend more money.

  • What is e-liquid?

    E-liquid, also known as vape liquid or vape juice, is the liquid that you drip into your vaping device which is heated by the coil to create vapour. It consists of just four ingredients: propylene glycol (PG), vegetable glycerine (VG), flavouring and nicotine. The VG and PG are additives from the food industry that are typically used to sweeten or preserve food.

    Ultimately, the blend you choose is your choice. From various flavours to different strengths of nicotine, the blend can be customised to suit your choices.

  • What is a coil?

    These are the core of your vaping device. With a manufactured coil, you’ll see a small wire wrapped around cotton. The cotton is soaked in e-liquid and, when the wire is heated by the battery, it turns the e-liquid into vapour.

  • What are the benefits of e-cigarettes versus regular cigarettes?

    Regular cigarette smoke contains over 4,000 chemicals, including 43 carcinogenic compounds and 400 other toxins. These include nicotine, tar, carbon monoxide, as well as formaldehyde, ammonia, hydrogen cyanide, arsenic and DDT.

    E-cigarettes are non-combustible and, therefore, contain no ash, smoke, tar, or carcinogens.

  • Which nicotine strength should I go for?

    The nicotine strength listed for e-liquid is the number of milligrams of nicotine per millilitre in a bottle.

    Once you make the switch from regular cigarettes to vaping, consider this as a quick guide on what strength to begin with:

    • Over 10 cigarettes a day = 18mg strength e-liquid
    • Up to 10 cigarettes a day = 12mg strength e-liquid
    • Up to 10 light cigarettes a day = 6mg strength e-liquid
    • Occasional smoker = 3mg strength e-liquid
    • Non cigarette smoker = Nicotine free (0mg)


  • What flavour of e-liquid should I choose?

    This is personal preference, some people will always stick to tobacco flavours so they have the complete sensation of smoking, others move away from tobacco flavours straight away.

  • What is the difference in VG and PG e-liquids?

    Vegetable Glycerin (VG) e liquid is a thick, slightly sweet liquid that produces luscious clouds of vapour. VG e liquids deliver less of a throat hit. A minority of users complain about a build-up of phlegm in the throat.

    Propylene Glycol (PG) e liquid is much thinner and produces more of a throat hit than VG – this simulates the feel of smoking more authentically.


  • What is PG intolerance and are there possible side effects?

    PG intolerance effects some people and can lead to side effects from vaping liquids containing high PG levels.

    The side effects can be a dry, irritated throat, mouth ulcers and dehydration. If this occurs, it is advised to drink plenty of water and cease the use of the e-liquid.

  • When should I replace my coil?

    Coils will need replacing periodically; the length of time between changes depends on a number of factors.

    • The amount of device useage.
    • Power settings.
    • Chosen e-liquid.

    These will all affect the lifespan of the coil. If you experience burnout or poor taste from your atomiser, that usually indicates you should change your coil.

  • Is it legal to vape indoors? Are e-cigarettes affected by the UK smoking ban?

    As there is no combustion, e-cigarettes are NOT affected by smoking-ban laws.

    However, it is down to the discretion of the building owners whether they will permit the use of e-cigs or not so please ensure you check policies on usage.